Acorn Veterinary Surgery in Brighton, East Sussex, offers a comprehensive range of services with a focus on preventative health care. The clinic is highly regarded for its Pet Health Club, which provides routine healthcare savings and peace of mind for pet owners. Acorn Veterinary Surgery emphasizes creating a caring and compassionate environment for pets, and they offer a variety of services, including consultations, routine health care, senior pet care, puppy parties, and support for overweight pets.

The clinic holds a solid Google Maps rating of 4.5 stars from 111 reviews, reflecting a generally positive reception from the local community. However, individual reviews reveal a mixed picture. Positive feedback highlights the clinic's compassionate and professional care, with clients expressing satisfaction with both routine and emergency services. For instance, Mairead praised the sensitive handling of her cat's euthanasia, while Auri Millar and Helen Browning commended the knowledgeable staff and supportive atmosphere.

Conversely, some reviews point to recent service disruptions, attributed to staff shortages. Sandrine B expressed frustration over canceled appointments and reduced operating hours, suggesting a shift toward emergency-only care. Annemarie's experience highlighted issues with customer service and communication, particularly in handling new puppy vaccinations, which left her feeling dismissed and unsupported.

Overall, Acorn Veterinary Surgery appears committed to quality animal care, but recent operational challenges have affected some clients' experiences. Transparency in addressing these issues and maintaining strong communication with clients may help bolster the clinic's reputation further.